Case Study: Rainier Title achieves 60% savings on monthly phone bill with Intermedia SIP Trunking

SIP Trunks Save Rainier Title 60 Percent on Monthly Phone Bill

Rainier Title is a 30-year, locally owned title and escrow company serving King, Snohomish and Pierce counties with 11 offices across 10 locations. Managing a mix of analog lines, PRIs and disparate phone systems had become costly and complex, requiring gateways at each site and preventing centralized administration, scalability and a consistent employee experience. Rainier wanted a single, internet-based phone solution to simplify management and cut costs without disrupting operations.

ECS deployed Intermedia SIP Trunking with the Avaya IP Office platform, migrating one office at a time to centralize dial tone, eliminate analog gateways, and enable consistent features and portable DIDs. The consolidation cut on-premise lines and allowed local numbers where needed, resulting in a 60% reduction in the monthly phone bill, simplified management, improved resiliency and a unified communications experience that supported growth and new offices.

Rainier Title

Brian Skurski

Director of Information Technology