Case Study: Northwest Cloud Consulting boosts UCaaS sales and simplifies management with Intermedia Unite (Intermedia)

NWCC Drives its Unified Communications Strategy with Intermedia Unite™

Northwest Cloud Consulting (NWCC), a West Linn, Oregon–based MSP, needed a competitive UCaaS offering that was easy to sell, provision, manage, and support for both cautious SMBs and those moving rapidly to cloud communications. After finding other providers cumbersome and time-consuming, NWCC turned to Intermedia Unite—building on their existing relationship with Intermedia—to quickly demonstrate network readiness, deliver trusted support, and give customers simple self‑administration.

Intermedia Unite provided an integrated suite (phone system, team chat, AnyMeeting video/screen sharing, SecuriSync file sync) plus flexible pricing, fast certification, and partner‑first support. The result: selling Unite proved easier than standalone Cloud PBX, many customers self-manage via an intuitive control panel, NWCC closed two large deals in the first two months with 4–5 proposals outstanding, and the company now spends less time supporting customers and more time selling while leveraging Intermedia’s 99.999% uptime and 24/7 J.D. Power‑certified support.

Northwest Cloud Consulting

Clayton Oswald

President