Case Study: Midnight Blue Technology Services achieves worry-free, fast-to-deploy Cloud PBX with Intermedia

Midnight Blue delivers worry-free VoIP with Intermedia

Midnight Blue Technology Services is a managed service provider for SMBs in the greater Pittsburgh area that aims to be a one‑stop shop for core business infrastructure. When choosing which phone systems to offer, CTO Jason DeMacio decided cloud voice was the best fit—providing flat‑fee, per‑employee support and a full business‑grade phone system—but needed a VoIP partner that could handle scale while still offering easy deployment and high‑touch support.

Intermedia’s Cloud PBX delivered plug‑and‑play provisioning (minutes versus the 5–6 hours other providers required), 99.999% uptime, and VoIP readiness testing, letting Midnight Blue cut troubleshooting time and focus on customer service. The result: faster, reliable VoIP rollouts that are simple to set up and maintain, supported alongside their Exchange Email and SecuriSync offerings.

Midnight Blue Technology Services

Jason DeMacio

CTO & Partner