Case Study: Maker Studios achieves a unified, lower-cost cloud-based phone system and personalized support with Intermedia

Maker Studios Gets Personalized Support Experience with Intermedia’s Cloud-based Phone Service

Maker Studios, a leading producer and distributor of short-form video targeting millennials, needed a better way to manage voice services across its U.S. offices. With Los Angeles on RingCentral and New York on RGTS, collaboration was hindered, billing was complicated and costly, and support felt impersonal; trials of other cloud PBX providers also delivered poor call quality.

After testing Intermedia, Maker moved to a single cloud-based PBX with a dedicated account rep, predictable billing and improved call quality. The switch consolidated services and call logs, cut costs, and scaled from about 50 to roughly 200 lines across multiple locations—boosting productivity and giving Maker ongoing, personalized support.

Maker Studios

David Tran

IT Project Manager