Intermedia
92 Case Studies
A Intermedia Case Study
Libanga Computer Systems, a Zionsville, IN–based managed service provider with 60–70% of its Indiana business delivered from Intermedia’s cloud and an Intermedia customer since 2009, faced the common partner challenge of identifying the best apps for Cloud Server and communicating its value versus on‑premises and other cloud options. The company also required a private‑label program, a provider offering multiple services, and highly responsive support to scale its offerings.
Libanga uses a “land‑and‑expand” approach—winning clients with Exchange Email and then adding Cloud Server and other Intermedia services under a white‑label model—leveraging Intermedia’s ecosystem, trust, and support to justify a premium. The result: Libanga doubled monthly revenue for its first Cloud Server client and has tripled billing with long‑term customers, regularly using Cloud Server to boost recurring revenue.
Mario Guerendo
President and CEO