Case Study: ABC Stores achieves seamless, zero‑downtime migration of 400 email accounts with Intermedia Exchange Email

Intermedia Successfully Completes Urgent Email Migration for ABC Stores

ABC Stores, a 78‑store convenience chain based in Honolulu with locations across the Pacific, faced an urgent email crisis when their iNotes provider announced it was shutting down. IT had just one month to find a cloud‑hosted replacement and migrate 400 user accounts without losing historical messages or disrupting operations, while also meeting cost, flexibility and ease‑of‑use requirements they couldn’t support in‑house.

They selected Intermedia Exchange Email with Advanced Email Security and Email Archiving; Intermedia’s onboarding and migration service completed the transfer in under a month with no downtime and all messages and contacts preserved. The result is an enterprise‑grade, cloud email platform at a comparable price, plus ongoing support, archiving/search and enhanced security—giving ABC Stores a reliable solution that meets their operational needs.

ABC Stores

Louise Yim

IT Project Manager