Intermedia
92 Case Studies
A Intermedia Case Study
Jordan Associates Integrated Systems, a Long Island MSP founded in 1987, sells private-label IT services and turned to Intermedia in 2014 to meet customer demand for hosted communications. Many longtime clients were stuck on aging on‑prem phone systems while becoming more mobile, and Jordan needed a dependable cloud UC solution it could confidently put its name on without risking its hard‑won brand reputation.
Jordan adopted Intermedia Unite — a cloud-based unified communications platform offered under Jordan’s brand and backed by Intermedia’s sales, marketing, training, billing, and technical support and a single admin console. The outcome: Jordan can reliably sell, deploy, and manage a mobile-ready UCaaS that replaces legacy PBXs, strengthens customer relationships, and delivers flexible, secure, and easy-to-use communications for its clients.
Michael Sachs
Vice President of Operations