Intermedia
92 Case Studies
A Intermedia Case Study
Longevity, a Culver City–based provider of early-detection ultrasound screenings, depended on reliable customer communications but was burdened by costly analog phone service and limited features. Vice President Lonny Weiss wanted a more cost-effective system but was understandably wary about the reliability and risks of migrating to cloud voice.
Intermedia’s Cloud PBX delivered a smooth migration backed by proactive support — including local wiring coordination and hands-on onboarding — and immediate results: more than 40% cost savings, uninterrupted service during outages via mobile/desktop apps, and productivity-boosting features such as auto-attendant, call transfer, call park/pickup and group routing. The transition preserved a high level of customer service while reducing expenses and improving call management.
Lonny Weiss
Vice President