Case Study: Truck Body Associates conquers migration paralysis and gains reliable 24/7 email and faster support with Intermedia

Intermedia Frees Largest Truck Body Manufacturer From Migration Paralysis

Truck Body Associates, the largest Morgan body distributor in the U.S., has served the New York Metro area for more than 15 years. Although known for timely, accurate customer information, the company’s aging in‑house email system began causing downtime, slow support and operational strain — and the team was frozen by “migration paralysis,” worried a move might make things worse.

Truck Body Associates selected Intermedia’s Exchange Email for its flexible, a‑la‑carte services and expert migration team, which planned and executed the move while providing prompt phone and chat support. The result is reliable 24/7 email availability, faster issue resolution, fewer incidents, and measurable productivity gains — a change the company says it should have made sooner.

Truck Body Associates

Robert Terracciano

Director of Business Development