Case Study: Elite Consulting of SWFL achieves rapid Hurricane Irma recovery and uninterrupted business continuity with Intermedia Cloud PBX

Elite Consulting Recovers Swiftly from Hurricane Irma due to Intermedia’s Cloud PBX

Elite Consulting, a permit and inspections firm based in Naples, Florida, faced a critical communications challenge after a string of hurricanes left businesses without phone service for days. Owner Tatiana Gust needed reliable phone coverage as her company grew, but was wary of switching to VoIP after poor experiences with her phone provider and needed a solution that would keep the business connected during storms.

By moving to Intermedia’s Cloud PBX through a Costco Business Member plan with a locked‑in monthly fee, Elite Consulting regained fast, reliable phone service and business continuity during Hurricane Irma. The Cloud PBX also delivered prerecorded messages, call calendaring, and mobile call forwarding—giving the firm more lines and professional features at the same price as before and the confidence to scale.

Elite Consulting of SWFL

Tatiana Gust

Manager