Case Study: Digital Agent achieves 30–40% annual growth and full cloud migration with Intermedia

Digital Agent Grows Business By 30-40% Every Year with Intermedia

Digital Agent, an Atlanta-based IT firm founded in 1998, is the only local provider offering a full suite of voice, data, network and IT services. Built on personalized, reliable customer care, the company was scaling quickly and needed a single cloud partner that could meet stringent reliability, compliance and support expectations.

By partnering with Intermedia, Digital Agent consolidated disparate on‑premises systems into a fully managed, white‑labeled cloud portfolio (Exchange Email, SecuriSync backup and file sharing, Intermedia Office Apps and Office 365), enabling scalable management and consistent support. The move to 100% cloud has driven steady growth of 30–40% annually and improved service delivery and customer satisfaction.

Digital Agent

Cabot Howell

VP of IT