Case Study: Deka Technologies scales SMB cloud services and improves margins with Intermedia

Deka Technologies embraces the cloud to stay ahead

Deka Technologies, an Alpharetta-based managed service provider serving small businesses across Atlanta, Savannah and Nashville, shifted from ERP development to managing cloud services to meet customer demand for more flexible, cost-effective IT. The company needed a reliable, high-uptime cloud solution and a partner program that fit its channel-focused business model while preserving service levels for SMB clients.

Partnering with Intermedia gave Deka private-label cloud services (Exchange, Cloud PBX, Conference Calling, Cloud Server) plus a partner portal and provisioning tools that simplify deployment and management. The result: enterprise-class offerings without building infrastructure, faster service delivery, better margins and predictable operations, and the ability to migrate customers gradually so Deka can focus on customer needs rather than managing complex cloud systems.

Deka Technologies

Travis Earls

President