Case Study: Datasmith Network Solutions achieves 80% closing rate and big-company credibility with Intermedia

Datasmith expands their reach through partnership

Datasmith Network Solutions is an eight-person managed service provider in Walpole, MA, with decades of IT experience, but prospects often question whether a small firm can meet enterprise needs. Their main challenge was proving they could compete with larger providers by offering 24/7 support and a low‑risk way for customers to try cloud services.

By partnering with Intermedia for hosted infrastructure, monitoring, and a 24/7 help desk — plus offering Intermedia’s 30‑day free trial — Datasmith can present enterprise‑grade solutions while remaining a small local advisor. That credibility let them pursue bigger customers and lift their closing rate to about 80%, effectively behaving like a large provider without a large back office.

Datasmith Network Solutions

Paul Smith

Owner