Case Study: Crowne Hill Consulting Group doubles accounts year-over-year and expands into new markets with Intermedia

Crowne Hill Consulting Doubles Their Intermedia Business Every Single Year

Crowne Hill Consulting, a Temecula, CA–based MSP led by George Ortiz, provides network and IT services across the Riverside/San Diego area. Facing the industry shift from on‑prem Exchange to cloud services, Ortiz needed a way to scale without adding staff; an early cloud partner underperformed, leaving clients frustrated and putting the cloud strategy at risk.

After switching to Intermedia—recommended by Ingram Micro—Crowne Hill adopted a stable suite of cloud tools (Exchange, Cloud PBX, Skype for Business, email archiving and encryption) and benefited from a powerful control panel and responsive support. The move eliminated hourly firefighting, allowed Ortiz to double Intermedia accounts year over year, expand voice offerings, and take on more clients while maintaining service quality.

Crowne Hill Consulting Group

George Ortiz

President