Intermedia
92 Case Studies
A Intermedia Case Study
Primitive Logic, a San Francisco-based consulting and technology solutions firm, needed a better phone system to support its highly mobile workforce and reduce the burden of managing an aging on-premises setup. With employees spread across multiple offices and remote locations, the company struggled with call handling, voicemail access, and costly reliance on third-party contractors for system issues. Intermedia’s Cloud PBX and related services became the focus of their search for a more flexible, cloud-based voice solution.
Intermedia implemented a cloud-based phone service that gave Primitive Logic employees control over call forwarding, voicemail, auto attendants, and multiple area codes, while allowing access from laptops, desktops, phones, and mobile devices. As a result, Primitive Logic reduced its dependence on outside contractors, eased pressure on internal IT, and improved day-to-day communication and productivity. Intermedia helped the company create a communications platform that is easier to manage and better prepared to support future growth.
Kalvin Lee
Director of IT