Intermedia
92 Case Studies
A Intermedia Case Study
ATS Communications, a 45‑year business communications and IT partner based in California, needed to replace its former voice provider after that vendor exited the market. The company required a modern UCaaS platform and a true channel partner that offered a full suite of voice, video, chat and collaboration tools plus strong partner programs to help them migrate customers and grow in the cloud.
ATS selected Intermedia Unite for its integrated feature set, partner-first support (including J.D. Power–certified technical service) and ready-made marketing resources. With Intermedia’s help ATS completed many customer migrations in days during the COVID shift to remote work, flipped their business toward cloud services, and established a long‑term partnership that enabled rapid customer transitions and new growth opportunities.