Case Study: Ringostat achieves 76% lead conversion and 1-minute FRT with Intercom

Ringostat converts 76% of leads generated through Intercom and keeps FRT to one minute

Ringostat, a customer engagement and communications platform, needed a better way to convert website visitors into high-quality leads and onboard customers effectively across a varied product offering. Using Intercom, the team personalized messaging on its site, sent tailored onboarding cadences, and shared targeted promotions and announcements to meet visitors and customers where they were.

With Intercom, Ringostat turned the Intercom Messenger into its top lead source, converting 76% of trials to paid subscriptions and keeping first response time to one minute. Intercom also helped Ringostat streamline banner creation and deliver omnichannel updates more efficiently, reducing manual effort while improving customer engagement.

Ringostat

Eugene Zastup

Head of Customer Care