Case Study: Sapphire achieves 98% higher AOV with Insider

Sapphire increases AOV by 98% with Insider

Sapphire, a leading Pakistani fashion retailer, faced the challenge of translating its personalized in-store experience to its online store. Their website featured generic promotions that were not tailored to a user's location or the time of year. To address this without needing IT support, they partnered with vendor Insider to implement its Web Suite solutions, including personalized banners and the Smart Recommender tool.

Using Insider's easy-to-use templates, Sapphire launched AI-driven personalized banners for promotions and a product recommendation pop-up. This solution delivered highly relevant and contextual onsite experiences. The implementation achieved a 53x ROI for Sapphire, along with a 244% increase in conversion rates and a 98% increase in average order value, dramatically transforming their marketing efforts.

Sapphire