Insider
242 Case Studies
A Insider Case Study
Rivièra Maison, a leading home décor and furniture brand, partnered with the vendor Insider to tackle challenges across their customer journey. Their key goals were to improve user engagement, simplify product discovery on their large website, boost conversions, and re-engage users who abandoned their shopping carts.
Using Insider's AI-driven personalization tools and omnichannel capabilities, solutions included personalized product recommendations, targeted email campaigns, and cart recovery messages. The implementation of features like pre-filled checkout forms and AI-powered navigational aids led to impressive results. Insider helped Rivièra Maison achieve a 2.53x increase in revenue per visitor, a 7.38x uplift in conversion rate, and a 21% increase in ROI from their abandoned cart recovery efforts.