Case Study: Liv Up boosts CRM revenue by 259% with Insider

Liv Up boosts CRM revenue by 259% with Insider

Liv Up, a healthy food company in Brazil, faced challenges with a fragmented CRM strategy that offered limited personalization and weak channel performance after using Braze. They partnered with the vendor Insider to centralize customer communications and gain a unified platform for personalization.

By implementing Insider's Architect and Web Templates to orchestrate multichannel automated journeys, Liv Up achieved remarkable results. The solution drove a 259% increase in CRM revenue contribution from automation and a 143% uplift in WhatsApp conversion rates, proving the effectiveness of Insider's all-in-one platform.

Liv Up