Case Study: Liv Up achieves 259% CRM revenue growth with Insider One

Liv Up boosts CRM revenue 259% with Insider

Liv Up, a healthy food company in Brazil, faced challenges with a fragmented CRM strategy that offered limited personalization and weak channel performance, restricting revenue growth. They partnered with Insider to overhaul their customer engagement using the Insider One platform, seeking to centralize communications and gain a unified customer view.

By implementing Insider's unified platform, Liv Up expanded its automated journeys and integrated channels like WhatsApp. This solution delivered a 259% increase in automation's contribution to CRM revenue and a 143% uplift in WhatsApp conversion rates. Insider enabled deep personalization and seamless integration, transforming Liv Up's CRM into a significant growth engine.

Liv Up