Case Study: Levi's Turkey achieves 31X ROI with Insider One

Levi's Turkey drives 31X ROI with Insider

Levi's Turkey, a regional fashion retailer, needed to increase average order value and reduce friction for shoppers struggling with complex searches and high drop-off rates in their digital journeys. To address this, they partnered with Insider, utilizing the Insider One platform's Eureka and Smart Recommender solutions.

Insider implemented Eureka's personalized, hybrid search to transform product discovery and deployed Smart Recommender modules to recover intent at key drop-off points like the cart and favourites. This was complemented by multi-channel journey orchestration using Architect. The results were substantial, including a 31X ROI from search recommendations, click-through rates up to 60% on search, and successful recovery of abandoning users, all contributing to significant business impact in early 2026.

Levi's Turkey