Insider
242 Case Studies
A Insider Case Study
Instantprint, a leading UK-based online printing company, needed to elevate its online customer experience to match its high-quality offline products. They were struggling with a slow, buggy interface and data integration issues from their previous marketing provider, which led to missed revenue opportunities. They partnered with vendor Insider to use its Architect platform and Insider One AI to address these challenges.
Insider's solution enabled Instantprint to build and automate complex, personalized customer journeys across web and email channels quickly. This transformed their ability to engage millions of users with relevant offers. The implementation by Insider generated an impressive £500,000 in incremental revenue and achieved a 38x return on investment.