Insider
242 Case Studies
A Insider Case Study
Ahamove, a leading on-demand delivery company in Vietnam, faced challenges in making users aware of limited-time promotions and in reducing order declines among its SME customers. They partnered with Insider to overcome these hurdles, switching from their previous platform to utilize Insider's Customer Data Platform (CDP) and advanced marketing automation tools for more effective customer engagement.
By leveraging Insider's Upsert API for segmentation and deploying personalized app push and in-app notifications, Ahamove ran targeted promotional journeys. This solution delivered exceptional results, including a 10x increase in conversion rates and 6,500 incremental orders generated in just two weeks. Insider also helped Ahamove achieve a 2x higher app push click-through rate for its SME segment and recover 1,200 orders in one month.