Case Study: RingCentral achieves improved digital product experience with InMoment

RingCentral - Customer Case Study

RingCentral is a global cloud communications and collaboration platform that works across office sites and mobile devices. To continuously improve its digital product experience, the product team needed better, real-time user feedback and actionable insights.

They implemented InMoment’s in‑app surveys and text analytics to capture feedback and surface trends. This streamlined feedback collection and analysis, enabling the team to optimize the product experience — “Core functionality makes InMoment a joy to use.”

RingCentral