Case Study: Australian Financial Services Company reduces non-compliance risk with InMoment

InMoment Reduces Non-Compliance Risk for Australian Financial Services Firm

The Australian Financial Services Company faced a costly, unreliable manual review process for hundreds of pages of Statements of Advice each week, putting it at high risk of non-compliance with Australian disclosure requirements. It turned to InMoment for help, seeking a better way to check SOA templates and spot missing or altered disclosures.

InMoment implemented a semi-custom solution using machine learning, semi-structured data parsing, and natural language processing to identify sections, extract key entities and disclosure text, and export the results into a simple spreadsheet. With InMoment, auditors could quickly verify disclosures across large document volumes and flag cases where recommendations conflicted with client goals or risk profiles, improving oversight and reducing non-compliance risk.