Case Study: Spendgo achieves greater loyalty program efficiency with Infobip

Spendgo Increasing loyalty program efficiency for businesses with omnichannel communications by partnering with Infobip

Spendgo needed to improve the efficiency of its closed-loop loyalty programs, but lacked omnichannel capabilities to support modern customer acquisition and engagement. The company wanted a solution that could handle multiple channels and international requirements without forcing it to build and maintain those integrations itself, and it chose Infobip.

Infobip provided the omnichannel functionality Spendgo needed, allowing the company to focus on its core loyalty platform instead of stitching together services from multiple vendors. The partnership helped increase ROI and customer loyalty, delivering a 92% redemption rate and a 40% reduction in time.

Spendgo

Ivan Matkovic

CEO