Case Study: Rosebank College achieves efficient lead processing with Infobip

Rosebank College Efficiently processing 200k leads with Infobip

Rosebank College needed a faster, more efficient way to handle a large volume of student leads, especially after WhatsApp for Business was introduced. Looking for more than a basic messaging tool, the college turned to Infobip, whose platform was recommended as a stronger alternative to the system it was using at the time.

Infobip implemented an omnichannel solution centered on Conversations, Answers, and People to streamline communication and lead handling. The result was a marked improvement in lead management and closure rates, plus better call center efficiency, with Rosebank College successfully processing 200,000 leads and planning to expand its use of the Infobip platform for future follow-up campaigns.

Rosebank College

James Read

National Sales Manager