Case Study: Jiji Africa boosts eCommerce sales and delivery rates with Infobip Voice and SMS

Jiji Africa Boosting eCommerce sales through Voice and SMS solution

Jiji Africa needed a more reliable way to support transactional communications for its eCommerce platform, as low delivery rates were hampering transactions and customer experience. The company turned to Infobip for a stable SMS and Voice solution to improve message delivery and service reliability.

Infobip implemented direct carrier connections through its SMS and Voice offering, helping Jiji Africa achieve a more seamless experience for end users. The result was a major cost reduction and a 90% increase in delivery rates, significantly improving transactional traffic performance.

Jiji Africa

Yuliy Shenfeld

Head