Case Study: Imagine CX achieves 193% more potential clients with Infobip

Imagine CX Increasing revenue with innovative communication solutions via Infobip and Oracle’s partnership

Imagine CX needed a communications solution provider that could integrate smoothly with its existing Oracle environment while addressing customer experience needs. To solve this, Imagine CX partnered with Infobip, using Infobip’s WhatsApp Business Platform and Moments integrated with Oracle Sales, Oracle Service, and Oracle Eloqua.

With Infobip, Imagine CX strengthened its partnership-driven communication strategy and delivered measurable business impact. Over four years, the collaboration generated a 193% increase in potential clients, contributed 5% of total sales revenue, and helped drive a 200% increase in participation at six in-person events across three cities in 2023.

Imagine CX

Katleen Carvajal

Head of Marketing