Case Study: Gamigo increases gamer engagement with Infobip's real-time SMS notifications

Gamigo Increasing gamer engagement with real-time SMS notifications

Gamigo, one of Germany’s leading online gaming groups, needed a better way to keep players informed about game updates and status changes. Its email notifications were often missed, slowing player reaction times and causing complaints to support, so Gamigo turned to Infobip and its messaging platform to find a more reliable engagement channel.

Infobip implemented real-time SMS notifications so Gamigo could instantly alert players about events like incoming attacks or character changes, even when they were offline. The result was higher gamer engagement and fewer complaints within three months, with 80% of active players signing up for the premium notification service.

Gamigo

Ricardo Manrique

Head of Product Management and Unit Director