Case Study: Club Comex achieves 115% Revenue Growth with Infobip RCS Business Messaging

Club Comex Campaign revenue growth of 115% with RCS Business Messaging

Club Comex, a retailer looking to improve engagement and sales among existing customers, turned to Infobip and its RCS Business Messaging solution after seeing low performance from SMS campaigns. The challenge was to create a more engaging, visual customer experience that could better communicate products and drive purchases.

Infobip implemented RCS campaigns for Club Comex, using rich media like photos, videos, and interactive buttons to make promotions more compelling. The results were strong: revenue increased by 115%, and click-through rates rose tenfold from 2% to 20%, showing a clear measurable impact from Infobip’s solution.

Club Comex

Rebeca González Huerta

Senior Marketing Manager Loyalty and CRM