Case Study: Esker achieves global customer advocacy and support with Influitive

Esker - Customer Case Study

Esker, an AI-powered cloud platform for procure-to-pay and order-to-cash automation, used Influitive to manage its customer and employee advocacy communities. As the company grew and shifted to remote work, Esker needed a better way to engage employees, support customers, and expand its community model globally across multiple subsidiaries.

With Influitive, Esker separated its employee and customer hubs, built multilingual resource centers, and launched regional communities with local program managers and tailored content. The results included over 1,100 page views across the new resource centers in nine months, and Esker doubled its number of joined advocates from 2021 to 2022, while improving engagement and support worldwide.

Esker

Ashlee Gerber

Advocacy Marketing Specialist