Case Study: Nilkamal Ltd. achieves proactive employee engagement and 89.7% response rate with inFeedo’s Amber

Nilkamal decodes targeted people strategies using Amber’s proactive intelligence

Nilkamal Ltd. faced growing HR workload, a pandemic-driven shift to remote work, and the need for a reliable way to gauge employee experience at different stages. To address these challenges they engaged inFeedo and deployed its Amber platform to strengthen employee connections, capture grievances, and surface timely feedback.

inFeedo’s Amber automated feedback collection, data crunching and report generation, shifted the company from reactive to proactive listening with tenure-relevant questions and a safe channel for ideas and grievances. The solution enabled HRBPs to focus on strategy and delivered measurable impact: 89.7% employee response rate, a 4.4/5 employee mood score, and an 86/100 engagement score.

Nilkamal Ltd.

Nidhi Variya

Senior Manager-HR