Case Study: Clix Capital Services achieves real-time, data-driven HR with inFeedo's Amber engagement chatbot

How Aditya Kohli, CHRO at Clix Capital, Makes HR Data Driven with an Engagement Chatbot

Clix Capital Services, led by CHRO Aditya Kohli, faced outdated annual engagement surveys that arrived too late to lower attrition or resolve employee concerns. Seeking a real-time, actionable alternative, they partnered with inFeedo and deployed the engagement chatbot Amber to capture ongoing sentiment and specific employee issues.

inFeedo’s Amber delivered person-centric, real-time insights through features like the People to Meet module, enabling HR to identify who needed attention and address problems quickly—especially during the COVID-19 work-from-home transition. The solution drove strong adoption (employee feedback rates above 80%), improved issue visibility and responsiveness, and helped Clix Capital Services maintain an employee-first culture with measurable engagement gains.

Clix Capital Services

Aditya Kohli

Chief Human Resources Officer