Case Study: Genpact achieves improved remote employee morale and engagement with inFeedo's Amber

Genpact CEO Tiger Tyagarajan Shares His Experience Using Amber to Measure Employee Morale Remotely During COVID-19

Genpact, led by CEO Tiger Tyagarajan, faced the challenge of gauging and improving employee morale across a suddenly distributed workforce during COVID-19. To monitor engagement and mood for more than 95,000 employees remotely, Genpact turned to inFeedo’s Amber product suite.

inFeedo’s Amber used AI-driven listening and analytics to surface patterns of employee distress, enabling Genpact to track morale at scale and take concrete actions—such as hiring counselors and setting up open hotlines—to support staff. The inFeedo solution delivered measurable impact by engaging and monitoring the entire 95,000+ workforce and driving targeted interventions that improved employee support during the crisis.

Genpact

Tiger Tyagarajan

Chief Executive Officer