Case Study: Express Global achieves 4X ROI on employee engagement with inFeedo's Amber

Express Global realises 4X ROI on employee engagement with Amber

Express Global (EXG), a Mumbai-based logistics company, was struggling with employees feeling alienated from company values, a lack of personalized connection across teams, and no real-time feedback mechanism. To tackle these issues they partnered with inFeedo and adopted its employee-engagement product Amber.

inFeedo deployed Amber to run regular 1:1 meetups with company directors, used the "Schedule 1:1" feature to focus attention on 250 employees across 40 departments, and enabled HR to capture real-time sentiment from textual feedback at key milestones. As a result, Express Global reports a 4X ROI, retained 70% of at-risk employees, achieved a 10% increase in Org Mood Score and an 80.3% organization response rate, with leadership crediting Amber for strengthening their change process.

Express Global

Keyur Gandhi

Director