Case Study: Smartsheet streamlines partner operations with Impartner Orchestration Studio

Smartsheet scales its 700+ partner program with Impartner

Smartsheet faced the challenge of modernizing its operations for a large partner program of over 700 partners. Their legacy workflows were inefficient, creating obstacles for scaling and collaboration. To address this, Smartsheet partnered with vendor Impartner to implement its Orchestration Studio product.

The solution from Impartner replaced manual processes with automation, specifically for partner certifications, and improved real-time data accuracy. This resulted in a stronger operational foundation with cleaner data, faster cross-team coordination, and a partner program built for scale. The measurable impact for Smartsheet included improved certification accuracy and streamlined processes.

Smartsheet