Case Study: Ericsson scales its technical certification program to 1000+ employees with iMocha

Ericsson facilitated certification program to excel beyond industry benchmark & develop career

Ericsson, a global telecommunications company, needed a way to validate and quantify employee skills for its Ericsson Technical Certification Program (ETCP). The company faced challenges with measuring talent, finding niche skill assessments, and creating flexible certification tracks across Associate, Professional, and Expert levels. Ericsson partnered with iMocha to support a scalable, tailored assessment approach.

iMocha delivered customized skill assessments, skill consulting services, AI-powered smart proctoring, and dedicated customer support to help Ericsson run secure and flexible certification pathways. As a result, Ericsson scaled the program to 1,000+ employees and completed 4,000+ assessments, while also surpassing industry benchmarks in new-age tech skills and deploying 30% of employees into billable roles.

Ericsson

Sabine van Zanten

Learning & Development Consultant