Case Study: Leading IT Services Company achieves accurate RPA skill-based resource matching with iMocha

A leading IT services company matched the right resources with the right projects

Leading IT Services Company, a Swedish multinational in Information & Communication Technology with 100,000+ employees across 25 locations, faced difficulty assessing Blue Prism/RPA competency and matching the right resources to projects. Their traditional, manual evaluation process caused delays, consumed billable hours, and made it hard to identify skill gaps, so they engaged iMocha to address RPA skill assessment needs.

iMocha provided a customizable Blue Prism assessment (combining the company’s questions with iMocha’s updated items), digitalized the competency audit and introduced a skill meter; 173 employees were evaluated and bucketed into Beginner, Intermediate, Experienced and Proficient. As a result, iMocha helped eliminate manual effort and human bias, improve project-resource matching, reduce evaluation time and delays, and create a baseline score the company will use for future recruitment.