Case Study: Qualcomm cuts travel costs and boosts training effectiveness with iLinc

Qualcomm Continues to Benefit From an Ilinc Web Conferencing Initiative That Began in 1999

QUALCOMM, a global leader in digital wireless communications, needed to evolve a LearnLinc web-conferencing program launched in 1999 into a broader iLinc suite to cut travel costs and boost the effectiveness of internal and customer-facing training and communications across its Wireless Business Solutions division.

QUALCOMM rolled out the full iLinc suite to multiple departments and user types, expanding adoption (tripling users) and offering live and recorded training, MeetingLinc sales demos, and customer webinars. The initiative dramatically reduced travel costs for many teams, improved training flexibility and engagement, and delivered ongoing efficiency and customer-service benefits—outcomes the company attributes in part to iLinc’s strong support.

Qualcomm

Traci Schaible

Senior Manager of Product Training, QUALCOMM