Case Study: VMware protects global people and operations with IDV Solutions’ Visual Command Center

Protecting Employees And Operations On A Global Scale

VMware, the global leader in virtualization and cloud computing, needed a better way to manage rapidly evolving risk events across its 156 offices, data centers, employees, and travelers worldwide. Faced with threats ranging from natural disasters and shootings to major incidents like the Boston Marathon bombing, VMware turned to IDV Solutions and its Visual Command Center to improve situational awareness and protect operations.

IDV Solutions implemented Visual Command Center at VMware’s Global Security Operations Center, integrating maps, social media, news, and internal asset data into a single command center platform. The solution enabled faster decisions, alerts on nearby threats, and better duty-of-care communications, reducing response time from hours to minutes or seconds. VMware used it to track the Boston lockdown before the news did, assess earthquake impact in China, and quickly notify travelers during airport incidents.

VMware

Joe Brown

Director Global Security and Safety