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Visit WebsiteAguas de Manizales - Customer Case Study
Aguas de Manizales
ICR Evolution
ICR Evolution is to help you connect with your customers in an agile, simple, efficient and productive way. The software Evolution allows you to be where your customers are, at the right time and in the most natural way. Answer calls, emails, chats, and social media messages from the same platform to offer a 100% omnichannel customer service experience. They are a flexible and dynamic work team, with a successful journey in the customer experience sector.
Case Studies
Showing 24 ICR Evolution Customer Success Stories
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IT Manager
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Jorge Luis Lorenzo
Patient Relations Director
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Elena Morán
Head of Operations and Customer Care
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Martín Fimia
Founding Partner
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Carmen Lazcano
Telemarketing Supervisor
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Alejandro Ablático
Sales Manager
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Miguel Angel León Lilí
Infrastructure Manager
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Daniel Pérez
Chief Operating Officer
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Julio César Gutiérrez Rivera
Contact Center Manager
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Edison Guzman
Technology Assistant
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José Pablo Cañete
Service Delivery Manager
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