Case Study: Samsonite achieves streamlined global high-volume hiring and improved candidate experience with iCIMS

World’s Largest Luggage Company Powers Global Expansion with iCIMS

Samsonite, the world’s largest travel luggage company with operations in more than 100 countries and about 5,000 employees, faced growing pains as it expanded globally: high-volume hiring needs outpaced a payroll-focused HCM, candidates abandoned a slow, non-mobile application, and recruiters were burdened by manual processes and little reporting—putting the company’s employer brand and growth at risk.

Samsonite implemented the iCIMS Talent Platform integrated with ADP, launching branded, mobile-first career portals, a one-time data entry application to reduce drop-off, automated workflows, and one-click, robust reporting. The solution improved candidate experience and recruiter efficiency, delivered better data governance, scalability and ROI, and became a central hub supporting Samsonite’s global talent acquisition.

Samsonite

Steve DeCusta

Former Recruiting Manager