Case Study: Peoples Natural Gas achieves 63% faster time-to-fill and hires 200+ employees with iCIMS

Peoples Natural Gas - Customer Case Study

Peoples Natural Gas, founded in 1885, supplies natural gas to roughly 360,000 homes and businesses across 16 western Pennsylvania counties. After its 2010 separation from its parent company, Peoples assumed responsibility for recruiting and faced rapid headcount growth, a cumbersome manual hiring process, and high turnover — creating an urgent need for an automated solution to speed time-to-productivity and improve retention.

Peoples selected the iCIMS Talent Platform and iCIMS Onboard for their intuitive interface, reporting, compliance features, and electronic forms. The implementation enabled the company to handle high application volumes, hire over 200 people within the first months, cut time-to-fill from about 65 days to 24 days (a 63% decrease), and accelerate new-hire productivity while improving HR efficiency and data accuracy.

Peoples Natural Gas

Michelle Zappa

HR Consultant