Case Study: OHL North America achieves rapid candidate responses and streamlined recruitment with iCIMS

OHL Easily Reaches Candidates While Optimizing Recruitment Efforts with iCIMS

OHL, a century-old leader in civil infrastructure with 2,000+ employees across nine states, struggled to maintain strong relationships with candidates and internal stakeholders because recruiting was manual and decentralized. Without an applicant tracking system, recruiters spent excessive time on roles with unconfirmed headcount, manually managing a complex offer-approval process, and relying on costly outside agencies—leading to slow, low candidate response and inefficient hiring workflows.

Implementing iCIMS’ Talent Acquisition Platform and TextRecruit centralized recruiting data, automated requisition and offer approvals (including mobile approval), and enabled recruiter-to-candidate texting from the dashboard. The result: faster, more accountable hiring decisions, drastically reduced agency spend, and sharply improved candidate engagement—average response under one hour with a 93% aggregate text response rate—streamlining screening and interview scheduling across the organization.

OHL North America

Kate Johnson

Talent Acquistion Manager