Case Study: Kate Spade achieves standardized, brand-preserving recruiting across product lines with iCIMS

Kate Spade - Customer Case Study

Kate Spade, a New York–based designer and marketer of a global portfolio of premium retail brands with about 10,000 employees, faced fragmented recruiting: candidate communications and onboarding materials were not standardized, product-line branding couldn’t be preserved, and applicants were managed inefficiently across divisions.

By implementing the iCIMS Talent Platform, Kate Spade centralized applicant data while preserving distinct brand identities (including Lucky and Juicy Couture) through branded career portals and email templates. The solution standardized workflows and communications from application to offer and onboarding, added role-based hiring access, supported growth, and saved recruiters significant time while strengthening the company’s employment brand.

Kate Spade