Case Study: CommonSpirit Health boosts recruiting efficiency and candidate experience with iCIMS

How the second-largest healthcare system in the U.S. uses iCIMS to improve candidates’ experience and reduce recruiters’ workload

CommonSpirit Health, the second-largest healthcare system in the U.S., faces the challenge of staffing a “miniature city” of roles—from doctors and nurses to housekeepers, cooks, phlebotomists and corporate professionals—which strained candidate experience and recruiter capacity.

By adopting iCIMS Text Engagement and Video Studio, CommonSpirit streamlined its application to 3–5 minutes, used texting to schedule interviews and onboarding with near-immediate responses, and amplified employee voices across its career site, job descriptions and social channels—expediting hiring, reducing recruiter workload, and strengthening employer branding.

CommonSpirit Health

Jackie Schiereberg

VP of Candidate Experience