Case Study: Philippine Airlines achieves 75% faster staff travel operations with IBS Software's iFly Staff

Philippine Airlines cuts staff travel admin costs by over 70% with IBS Software

Philippine Airlines (PAL) faced significant inefficiencies with its heavily manual staff travel process, which caused delays, high administrative costs, and a poor user experience for employees. To address these challenges, PAL partnered with IBS Software to implement its iFly Staff platform, a cloud-native self-service solution designed to automate and streamline staff travel operations.

IBS Software's iFly Staff solution provided a unified, automated platform that integrated with PAL's HR systems, enabling comprehensive self-service booking and automated policy management. This implementation by IBS Software resulted in a 75% reduction in operations lead time and cut administrative costs by over 70%, while providing a seamless travel booking experience for over 125,000 staff and beneficiaries.

Philippine Airlines