Case Study: Oman Air transforms staff travel with IBS Software’s iFly Staff

Oman Air reduces staff travel operations lead time by 50% with IBS Software

Oman Air faced significant challenges with its outdated, on-premises staff travel system, which was difficult to access, not user-friendly, and required heavy manual management for policy changes and ticketing. To modernize this process and improve the employee experience, the airline partnered with IBS Software to implement its iFly Staff solution.

IBS Software's iFly Staff provided a cloud-based, self-service booking platform with a mobile app and a dynamic rules engine for easy policy management. This SaaS solution eliminated infrastructure dependencies and manual processes. The implementation reduced staff travel operations lead time by 50%, enabled mobile access for over 40% of bookings, and automated workflows, allowing Oman Air to reassign personnel to other core operations while supporting travel for over 45,000 staff and beneficiaries.

Oman Air